I am using a big pond email for our work. It is a very good email service provider and it also provides many great features for their users. I have used this email for a very long time. But some days, I do not login into my account because my account is deactivated for some reason and then I search on the internet about this issue and get some solutions for this issue. If you are also a big pond email user and you are dealing with some issue then here we mention those steps that helped me to login big pond webmail account.
It may possible that you are facing this issue because of slow internet speed
You can to login again to your big pond email with correct id and password
You can also contact telstra customer care for the solution.